Reviews

Talk about crying tears of joy. I bought a used vehicle 2 ½ months ago and have not been able to enjoy it. Because of a short and the system somewhere that cost me a $143 from 1 place just for them to tell me everything was okay. They didn't even try to fix the problem. Autozone put it on their diagnostic machine that everything was good.And the car still would not hold the charge. But ,The mechanic Edgar, listen to what I was saying.And he went looking. He did not give up! He kept hunting until he found out what the problem was. And then I told him about a different problem. They fixed that right then. No waiting for 2 more weeks or anything like that. They have the rest of my business for the rest of my driving days. I have already made plans for some upgrades and they will get back with me when the parts come in! I've even waited a couple of days just to make sure that the car will start before I sang their praises, which now I will not shut up about!

Great job at pulling my engine and replacing it with a found low mileage replacement. The communicated great and share pictures of the progress. They located a couple of issues during the process with the shifter and let me know before completing the work. Fast and great work. Would gladly use them again even though they are about 35 minutes from me.

We needed an evaluation and some maintenance and repairs on a used vehicle we had recently purchased. We are totally satisfied with Integrated Automotive! Our car was evaluated quickly but thoroughly. Prices were excellent and a better value than any other places. Mechanics are knowledgeable and work is quality. Customer service and communication were top notch. The entire experience was above expectations. Photos were provided for areas of concern that needed maintenance or repairs. We loved the text message quotes detailing each suggestion and individual cost for each repair or recommended service. This business has definitely gone the extra mile to make the experience for the customer painless. The car was repaired quickly and ready for pickup sooner than expected. We will continue to take our vehicles to Integrated Automotive for our needs!

I had a very good experience with Integrated Automotive. They inspected my vehicle from top to bottom and completed the inspection in a very timely manner. They provided me with a detailed quote and clearly explained their findings and recommendations. The cost of the repairs was straightforward and transparent, with no unexpected surprises. I was very impressed with their professionalism and communication throughout the entire process. I would definitely recommend Integrated Automotive to my friends and family.

quick and they did a good job fitting me in for a trans service

I hate leaving negative reviews, but I feel others should know about my experience. I brought my Mercedes E350 to Integrative Automotive in Sanford to have a cracked rim welded. Under the previous owner, I had the same rim repaired once and never had another issue. Unfortunately, under the new ownership, my experience has been completely different. After the initial repair, the weld failed. I returned the car, and the weld failed again. In total, I had to bring the car back four separate times because the repair never held. On the fourth visit, my car sat in their parking lot for approximately six to seven weeks. When I finally went to pick it up, the original problem still had not been resolved. Even worse, both batteries were completely dead from sitting so long, and the check engine light was on—issues that were not present when I dropped the vehicle off. I asked if they would at least charge the batteries and clear the check engine light so I could leave with my car in the same condition it was in when I brought it there. They declined. I understand that repairs don’t always go as planned, but I do expect a business to stand behind its work and return a customer’s vehicle in no worse condition than when it arrived. Unfortunately, that did not happen in my case. Based on my experience, I cannot recommend the shop under its current ownership. Below is a picture of the repair they did after brining it back 4 times.

I’ve been very happy with the work done on my Mazda at IA. The costs are reasonable and the personnel competent and friendly.

Great place, friendly and knowledgeable staff. I've been taking my vehicles there for 6 years now and will continue to do so.

Great service and very friendly staff

I had an amazing experience with Auto Integrated! The service was fast, professional, and they got the work done quicker than I expected. Everyone there was incredibly friendly, welcoming, and made the whole process easy. They even gave me free T-shirts, which was such a nice surprise! I highly recommend Auto Integrated if you’re looking for great customer service and quality work!! ⭐️⭐️⭐️⭐️⭐️